Effective Date: [May 1, 2025]

Welcome to atelier-merandi.com (the "Site"), operated by MERANDI ("we," "us," or "our"). By accessing or using this Site, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms govern your access to and use of our website and services. By placing an order or browsing this Site, you confirm that you have read, understood, and agreed to be bound by these Terms, along with our Privacy Policy and Shipping & Return Policy.

2. Products & Availability

All products displayed on our Site are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without notice.

Colors and textures may appear slightly different depending on your screen settings. We strive to present our products as accurately as possible.

3. Orders & Payments

We accept payments in multiple currencies, depending on your location. Thai customers are charged in THB, while international customers are charged in EUR or a local currency converted from a EUR base.

We reserve the right to refuse or cancel any order at our discretion, including due to pricing errors or suspected fraud.

4. Shipping

We offer free DHL Express shipping for all bag orders. For more details, please refer to our Shipping & Return Policy.

Customers are responsible for any applicable customs duties, taxes, or import charges in the destination country.

5. Returns & Exchanges

As a small company, we do not accept exchanges unless the item was sent in error. Any return requests must be made within 10 days of receiving the item.

For full information, please refer to our Shipping & Return Policy.

6. Your Information

By placing an order, you agree to provide accurate and complete billing and shipping details. Please double-check your information before checkout, as we are unable to redirect parcels once shipped.

Your personal information is handled according to our Privacy Policy.

7. Intellectual Property

All content on this Site—including product designs, images, copy, logos, and branding—is the intellectual property of MERANDI and may not be used or reproduced without written consent.

The Spotify player embedded on our homepage is the property of Spotify and its respective artists. MERANDI does not claim ownership of any music featured, and all rights remain with the original copyright holders.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

9. Governing Law

These Terms are governed by the laws of Thailand. Any disputes shall be resolved in the courts of Bangkok, Thailand.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. The most current version will always be available on our Site.

If you have any questions, please contact us at:
Email: info@atelier-merandi.com